• Home
  • /
  • Covid Policy

Information regarding COVID-19

We are committed to your safety.

My City Expert is committed to delivering high-quality adventures and experiences while guaranteeing your safety and well-being. All our third-party tour and adventure crews have been required to implement the health and safety regulations set by the DTCM (Dubai Tourism).

If you’re travelling to the UAE from abroad, you can find the current rules and requirements HERE.

Your experiences:

Guaranteeing your safety and well-being is our top priority and we require your cooperation when it comes to the following:

  • Follow all social distancing rules during your experiences.
  • Due to COVID-19, some experiences have a limited capacity.
  • Guests are to always wear masks correctly, except for when consuming food or drinks.
  • The operating times of some experiences may be modified to adhere to the current guidelines.
  • Kindly note that entertainment and product inclusions may be subject to change without prior notice due to local regulations.

All our third-party crews have implemented additional hygiene, health and safety measures in order to ensure your well-being and ease of mind while enjoying your experiences.

Should you have any concerns or questions regarding the enhanced hygiene and safety initiatives, please reach out to us and we’ll be happy to answer all your questions and share any additional information.